Skip to content

TRAINING

The Big "I" Virtual University offers multiple training options to get your new, new to the industry, or seasoned staff trained.

New Agent Training. The VU is pleased to offer Basics and Beyond - a dynamic and flexible training program for new agents from the Big "I" Virtual University. Provides 3 to 24 hours worth of training and designed exclusively for independent agents. Select your state catalog and register.​

Basic
Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers (3 hours)
Understanding the Insurance Industry: From Regulations to Operations (3 hours)
The Law of Insurance Contracts and the ‘Rules’ of Policy Interpretation (3 hours)
Torts, Negligence and Legal Liability (3 hours)
Beyond
Risk, Risk Management and Insurance: Why Agents Are NOT Risk Managers (3 hours)
Understanding the Insurance Industry: From Regulations to Operations (3 hours)
The Law of Insurance Contracts and the ‘Rules’ of Policy Interpretation (3 hours)
Torts, Negligence and Legal Liability (3 hours)

EXCEED is ideal for both for new to seasoned employees. Microlearning through easy-to-consume, smartly explained videos. Complex issues are broken down into real-life practical examples. Agency principals can monitor progress and create a dashboard. Reinforcement is built in. Learn more.

ABEN Online E&O. E&O Education and Risk Management Resources. Select your state catalog and register.

Virtual University Classes. A robust catalog is available and organized by line of business to help drill down to the area that you prefer to explore. Want to know your education options?  Learn more.

Risk and Reality Reports. Complex issues explained simply from condominiums to advanced liability issues to certificates of insurance. See what's available here.​

✓ Earn the ACSR Designation. The Accredited Customer Service Representative (ACSR)​ designation conveys commitment to excellence in customer service and professionalism and can be earned through many Big "I" state associations. Questions? Contact your local Big "I" state education.