A full suite of employee assessment instruments and hands-on guidance to help you achieve your business objectives are available through Ranahan Business Consulting.
- Pre-screening, interviewing, selecting and on-boarding new employees
- Selecting and developing sales and service employees
- Motivating and improving quality and productivity
- Resolving conflict between co-workers and supervisors
- Improving team effectiveness
- Strategic workforce and succession planning
- Identifying and developing high-potential employees and managers
PRO TIP: We recommend the Step One Survey II in combination with the Sales Indicator. The important factor about the assessments is there is a built-in distortion score for the SOS II, Sales Indicator and PXT. That means the system knows if someone is candid and consistent with their answers.
- SOS II: It measures work ethic, integrity, reliability and attitude toward substance abuse in the workplace.
- Sales Indicator: It measures the core competencies for Sales, and I used a benchmark for successful insurance agents to gauge the fit.
- Customer Service Profile Financial Services: It measures key behavioral characteristics and vocabulary and numeric proficiencies.
A sample customer service profile is available for review here and a risk-free consultation is available to help select what is best for your particular needs and design an approach that will work for you. Call 800-988-2991.
